Experience architects for the agentic era

brand triangle

[ ABOUT US ]

Our people came from iconic retailers, famous brands and renowned consultancies. Different paths, same conviction: that the next era of customer experience gets built by people who can connect the dots others don't see.

We apply agentic thinking across everything: strategy, experience, and delivery. Powered by Google Cloud, extended by deep partnerships across content, marketing, commerce, and data. Real capability, not pilots or promises.

650 +

specialists

9

global locations

1,000 +

projects delivered

Meet our leadership

Experienced leaders who've done this before, across every discipline that matters.

Dr. Ali Alkhafaji

Chief Executive Officer

32 test
Claudia Ng

Chief Operations Officer

32 test
32 test
Angela Hountalas

Chief People Officer

Lauren Milne

Chief Strategy & Growth Officer

Jonathan Pollack

Chief Financial Officer

Scott Michaels

Chief Technology Officer

Jacquelyn Baker

Global General Manager, Consumer

32 test
Andrew Kirby

Managing Director

32 test
32 test
Sarah Hackett

Managing Director

Juan Claudio López

Managing Director

32 test

Our offices

Map with labeled cities: Vancouver, Toronto, New York, Los Angeles, Mexico City, Santiago, Buenos Aires, London, Amsterdam.

[ AROUND THE WORLD ]

With offices in Vancouver, Toronto, New York, Los Angeles, London, Santiago, Buenos Aires, Amsterdam, and Mexico City, our teams span the globe. That reach means global thinking, local understanding, and always someone close to the client and the work.

 

We respect your privacy

We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. Denying consent may make related features unavailable.