1. Amplify humanity

We use AI across every part of our work to amplify human potential

A white badge with a dark outline that says "SI MACH 2025 CERTIFIED" in the centre. The MACH logo is yellow.

2. Navigate AI responsibly

We navigate AI’s evolving roadmap responsibly with a focus on safety and security

3. Build the future

We explore and build with frontier technologies with the discipline that got us here

A white badge with a dark outline that says "SI MACH 2025 CERTIFIED" in the centre. The MACH logo is yellow.
1. Amplify humanity

We use AI across every part of our work to amplify human potential

2. Navigate AI responsibly

We navigate AI’s evolving roadmap responsibly with a focus on safety and security

A white badge with a dark outline that says "SI MACH 2025 CERTIFIED" in the centre. The MACH logo is yellow.
3. Build the future

We explore and build with frontier technologies with the discipline that got us here

A white badge with a dark outline that says "SI MACH 2025 CERTIFIED" in the centre. The MACH logo is yellow.

The principles behind our AI advantage

A white badge with a dark outline that says "SI MACH 2025 CERTIFIED" in the centre. The MACH logo is yellow.

Amplify humanity

We use AI across every part of our work to amplify human potential

A white badge with a dark outline that says "SI MACH 2025 CERTIFIED" in the centre. The MACH logo is yellow.

Amplify humanity

We use AI across every part of our work to amplify human potential

We use AI across every part of our work to amplify human potential

A white badge with a dark outline that says "SI MACH 2025 CERTIFIED" in the centre. The MACH logo is yellow.

Our services

Create connected, seamless experiences — powered by strategy, AI, and modern digital solutions.

  • Business architecture and ecosystem mapping 

  • Strategic initiative ideation and roadmapping

  • Business cases and ROI evaluation

  • AI advisory and planning

  • Change management strategy and execution

AGI logo in dark grey. Kraft Heinz logo in dark grey Moderna logo in dark grey. Parkland logo in dark PLLAY logo in dark grey.

  • Business architecture and ecosystem mapping 

  • Strategic initiative ideation and roadmapping

  • Business cases and ROI evaluation

  • AI advisory and planning

  • Change management strategy and execution

Clients:

AGI logo in dark grey. Kraft Heinz logo in dark grey Moderna logo in dark grey. Parkland logo in dark PLLAY logo in dark grey.

Brand and Experience Services

Smiley face icon in dark gray with a simple, minimalistic design on a transparent background.

  • Brand Strategy & Development 

  • Experience & Accessibility Audits

  • Experience Design

  • Design Systems 

  • Go-to-Market Strategy

Artificial Intelligence Services

Two black star-shaped sparkles of different sizes on a transparent background.

  • End-to-End AI Enablement

  • AI innovation

  • Agent Design & Development

  • Applied AI Engineering

  • Valuing Return on AI Spend (ROAIS)

  • AI Content Scaling

Product Development Services

Icon of a smartphone with a simple design, featuring a rectangular shape and a circular button at the bottom center.

  • Product vision, strategy, and roadmap

  • Planning & Feature Prioritization

  • Product Growth & Optimization

Tech Advisory and Engineering Services

A code slash symbol in dark grey on a transparent background

  • Current state capability audit and future state mapping

  • Platform Evaluation & Selection

  • Customer Experience Solutions (Mobile, Web, Custom Applications, Products)

  • Platform Implementations (Loyalty, Commerce, CMS, CDP)

Data Intelligence Services

Minimalist black line graph icon on a transparent background, featuring an upward trending line with two peaks.

  • Data audit and readiness

  • Data strategy and engineering

  • Web/App Telemetry Implementation

  • AI enabled analytics

Marketing Services

Icon of a megaphone facing right, symbolizing communication or announcement, with a simple, minimalist design in dark gray.

  • Marketing capabilities audit

  • Campaign development and ongoing optimization

  • AI-enabled optimization and personalization

  • Scalable email design system

  • Cross-channel execution (email, SMS, push, in-app)



Managed Services

Icon of a stylized bug with antennae, featuring two horizontal lines inside its body, resembling an equal sign.

  • Service Desk

  • AI Monitoring and Alerts

  • Development Support and Break-Fix

  • Content Authoring

  • Ongoing enhancements

Our services

Create connected, seamless experiences — powered by strategy, AI, and modern digital solutions.

Business Strategy Services

A simple black icon of a young plant with two leaves sprouting from a short stem, symbolizing growth or nature.

  • Business Architecture & Ecosystem Mapping 

  • Strategic Initiative Ideation & Roadmapping

  • Business Cases & ROI Evaluation

  • AI Advisory & Planning 

  • Change Management Strategy & Execution

Brand and Experience Services

Smiley face icon in dark gray with a simple, minimalistic design on a transparent background.

  • Brand Strategy & Development 

  • Experience & Accessibility Audits

  • Experience Design

  • Design Systems 

  • Go-to-Market Strategy

Artificial Intelligence Services

Two black star-shaped sparkles of different sizes on a transparent background.

  • End-to-End AI Enablement

  • AI innovation

  • Agent Design & Development

  • Applied AI Engineering

  • Valuing Return on AI Spend (ROAIS)

  • AI Content Scaling

Product Development Services

Icon of a smartphone with a simple design, featuring a rectangular shape and a circular button at the bottom center.

  • Product vision, strategy, and roadmap

  • Planning & Feature Prioritization

  • Product Growth & Optimization

Tech Advisory and Engineering Services

A code slash symbol in dark grey on a transparent background

  • Current state capability audit and future state mapping

  • Platform Evaluation & Selection

  • Customer Experience Solutions (Mobile, Web, Custom Applications, Products)

  • Platform Implementations (Loyalty, Commerce, CMS, CDP)

Data Intelligence Services

Minimalist black line graph icon on a transparent background, featuring an upward trending line with two peaks.

  • Data audit and readiness

  • Data strategy and engineering

  • Web/App Telemetry Implementation

  • AI enabled analytics

Marketing Services

Icon of a megaphone facing right, symbolizing communication or announcement, with a simple, minimalist design in dark gray.

  • Marketing capabilities audit

  • Campaign development and ongoing optimization

  • AI-enabled optimization and personalization

  • Scalable email design system

  • Cross-channel execution (email, SMS, push, in-app)



Managed Services

Icon of a stylized bug with antennae, featuring two horizontal lines inside its body, resembling an equal sign.

  • Service Desk

  • AI Monitoring and Alerts

  • Development Support and Break-Fix

  • Content Authoring

  • Ongoing enhancements

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Gavin wears a dark blue sweater. He looks off into the distance. In the foreground are some blurred plants.

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Creative thinking

We bring creativity into everything we do. From pushing boundaries with new tools to designing innovative experiences for our clients, you’ll be part of a

Gavin wears a dark blue sweater. He looks off into the distance. In the foreground are some blurred plants.
SERVICES

A commercetools platinum partner

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Apply Digital + commercetools

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Our certified commercetools developers, architects, and experts are here to design, implement, and optimize this composable commerce platform so you can deliver connected experiences for your customers.

SERVICES

A commercetools platinum partner

commercetools logo in full color
commercetools' Platinum Partner badge with a geometric cube design in the center, labeled "Implementation Partner" and "Platinum," in purple and white colors.

81 %

of senior leaders say personalization is important for customer engagement

Test

37 %

say they have implemented AI widely across their organization

90 %

say their biggest challenge as a business is customers’ resistance to change

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10 Min Read Feb 25, 2025

Connecting with B2B Customers: How Tech and B2C Tactics Can Drive Personalization and Loyalty

Read more
Learn more about our MACH Impact Award wins in 2024.
 

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